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Delivery & Returns

  • Click & Collect = No Delivery Charge
  • Local Van Delivery (Postcode KY1 - KY8) = £3.00 Delivery Charge
  • Local Van Delivery (Postcode KY9 - KY16) = £5.00 Delivery Charge
  • Next Day Courier Delivery Charge (Mainland UK not including some Highland & Island postcodes - please phone to check if in doubt) = £8.50 Delivery Charge

We deliver in Fife and Edinburgh 6 days a week, Monday to Saturday. When you order please put in your preferred delivery date, if we won't be in your area on that day we'll contact you to arrange a different date.

£3 delivery discount on all delivery orders £50+

See below for full details...

Local Delivery

We offer a dedicated delivery service in the Kirkcaldy area at a cost of £3 or £5 depending on location. For our customers further afield we can organise a next day courier service. Place and order for £50 or over and receive a £3 discount on your delivery charge.

Our order deadlines for local delivery are:

  • Please order at least by the morning before you want your delivery
  • or Wednesday night KY1-KY3 Thursday night delivery

Courier Delivery

  • Courier delivery days are Tuesday to Friday
  • There is a Sunday night order deadline for deliveries on Tuesday, Monday night order deadline for delivery Wednesday etc
  • It is possible to arrange for a Saturday courier delivery but please phone the office to arrange this rather than placing your order on the website as there is a higher courier charge and we would need to make special arrangement.

If you wish to order further in advance please select your preferred delivery date at checkout.

All our meat is clearly labelled and vacuum packed to ensure its superb quality is not lost. The beauty of vacuum packing is that the meat can be kept fresh if refrigerated for up to two weeks. The vacuum packed cuts are packed into chilled polystyrene boxes before being sent to our customers by Fed Ex UK on a next day delivery. This also means that home freezing is easy - just put the packs you do not want to use within the next few days in the freezer. Once defrosted, the meat is of the same exceptionally high quality as the day it left us.

Click and Collect – Shop collection

Click and Collect orders can be collected within the opening hours of your collection choice – just select your preferred pick up date at checkout.

Click and Collect is generally available throughout the week at 24hours notice, however all orders for weekend collection must be received by Thursday morning.

If ordering for same-day collection, or on a Friday for collection on Saturday, please contact the shop directly on the number below and our butchers will do their best to meet your needs. 

  • Blacketyside 07909 094057           
  • Craigie’s 0131 3311934

Click and Collect – Farmers’ Markets

All Click and Collect orders for farmers’ markets should be placed by the Wednesday morning preceding the market.

If ordering after Wednesday morning, please contact us directly on the number below and our butchers will do their best to meet your needs.             

  • Office at Boglily 01592 646252
  • Steve 07789 865575

We always endeavour to match customers’ orders but sometimes this is not achievable and a similar product/weight/value may be substituted to complete the order.

RETURNS

If your order is incorrect or damaged, please call or email us and we'll do our best to rectify any problems as quickly as possible.

Incorrect Products


Please inform us as soon as possible of any items incorrectly supplied. We will arrange collection and either provide a refund to the same payment card as used to place the order or supply the correct item by return.

Defective or Damaged Products


If the products received are defective or damaged we will offer a replacement or a full refund (including postage costs). Please note that goods must be returned before the Use By date.

Right To Cancel


You can cancel your order up to the point of despatch. 

Our Quality Guarantee

If you are not completely satisfied with any products you receive from the Buffalo Farm please tell us and we will either replace the product or refund you the purchase price.